I love Felix Smart! The app is great and the customer support team is amazing. Thanks!

First saw it on a Reef forum and decided to give it a try. Seemed like Ann interesting and moire affordable concept for aquarium control and monitoring. After a few missteps in setup which were quickly ands easily assisted by Tom (0ne of the founders) it was up and running and does everything it is supposed to do. It has allowed me to automate many functions of my tanks and to monitor it as well. Recently had to rearrange some things on the tank and somehow lost the connection between the FELIX and my home WIFI. I reached out to FELIX and the support I got was INCREDIBLE. Over the course of several days and many hours of work they investigated and remotely worked on and resolved the issue.
My unit is back up and running and working 100%. These guys are dedicated to providing a great product and they are there when you need them. I understand new and improved features are being added as well. If your looking for a way to help automate and monitor your Reef aquarium this is the place to start. I give FELIX 5 stars for functionality and I give the guys who run it KUDOS for being there when customers need help!!
Great job looking forward to seeing the product evolve!

Something to know with this company is that the group of people working behind the scenes are some of the hardest working folks I know. Amazing customer service! Responsive and helpful! I love my Felix Smart device. It's always trial and error when it comes to new aquarium monitoring equipment, but I have been very pleased with my Felix Smart. New updates are rolling out constantly for new features as well as cleaning up and finessing older features! My Felix powers my Red Sea Max Nano and let's me do so much while it undergoes maintenance, feeding, acclimating, etc.! The time and care that goes into this product is awesome, and I am so excited to see where this company goes in the future!

I have a lot of aquariums with a lot of equipment - it's not ideal to unplug everything manually each time I need to do a water change. It's also prone to mistakes, especially if you're in a rush and you forget to plug things back in or forget to turn your timers back to clock mode. I had been considering finding a smart power bar for quite some time - but did not see any products that made me feel safe or that felt like it was made by real people. So when I first saw the FelixSmart and it was backed by known names in the hobby - on top of being super sleek and aesthetically pleasing, it went straight to the top of my list of wants. Fast forward a few months later... I got lucky and became a beta tester! As someone who has been using it for several months now, I can say that it has made my life immensely easier and has exceeded my expectations!

I love my Felix, I had a tank crash in the middle of the night. my Felix alerted me and I was able to save 60% of my livestock thanks to those alerts!

Absolutely amazing Tom the founder of the company is the most caring and helpful person to get you all up and running and enjoying your Felix! I’ve never been treated better by customer service before I’m definitely going to be a repeat customer for sure!!! I can’t wait to see what new products they come up with next! Thanks again Tom for all your help and support!

I'm from south carolina and i Love the Felix, anytime I have a issue they make sure it's fix right away. They have THE best customer service. They are able to walk you through step by step with any issues you have. The respond time of getting you going is almost asap. I never waited more that 15 minute to have my issue Resolved. If you are thinking should I buy a Neptune or a Felix try not to think to hard, Felix is the way to go!!! you won't regret the Felix!!! BTW Tom Thank you for everything you've done!! Can't wait to see what Felix will do next!!!

Quick review on the Felix Smart Aquarium controller for my planted tank setup that I purchased, and I am absolutely thrilled with it! The setup process was a breeze, and I was able to start controlling all my equipment, setting timers, based on events and scenarios for connected devices right away i.e canister filter, heater, UVL, CO2, mister, and dosing pump. What I love most about the Felix Smart Aquarium controller is how easy it is to use. The app is intuitive and user-friendly, for example to customise my lighting and temperature settings by creating dependent rules based on the IFTTT system with just a few taps. The real-time monitoring and alerts are also incredibly helpful. I can keep an eye (literally- Webcam feature) on my aquarium from anywhere, and I'm always alerted if something isn't quite right. Another great feature of the Felix Smart Aquarium controller is its compatibility with other smart home devices. I was able to integrate it with Apple HomeKit, which gives the ability to control my aquarium with voice commands. It's also compatible with Google Assistant and Alexa, making it easy to incorporate into my smart home ecosystem. Overall, I highly recommend the Felix Smart Aquarium controller to anyone who's serious about their aquarium hobby. It's an excellent investment that has truly taken my planted tank setup to the next level. Additionally, the customer service and support team is fantastic - despite the time difference, me being based in Australia and them in Canada - they are always prompt to reply and always eager to help. It's hands down the best purchase I've made for my aquarium setup.

Hubby purchased system and upon installation we struggled with the Wi-Fi set up. Felix works only on 2.4, highly suggest separating your dual band internet naming them different from each other. We worked with their IT depart (Tom and Lucas) and these guys are the best!! They were available to chat with me until we got the unit up and working properly. This system is so much more affordable than the Neptune/apex system and I HIGHLY RECOMMEND!!

Star Rating

Star Rating

Great customer service Tom is always taking care of the Felix Family thank you Felix...

Felix Smart! I have to say the customer service at this company is one of, if not the best, I have had the pleasure of doing business with in a very long time. They are hard at work day and night and from all over the world. They are truly making a great product and going to make it the best there is out there. It is going to be epic!! From the smallest details to anything of size, all situations are handled thoroughly, efficiently, and with A LOT of care. I can’t say enough about this company!

Felix Smart is a fantastic new aquarium controller. It makes it easy to monitor your aquarium from anywhere. I am very excited about the continued improvement of the product. It already does a lot of great things like turn things on and off based on conditions and make recommendations using their AI. And the service is really exceptional. You can call and talk to a person to get your specific questions answered! That is really increadible these days.

The Felix Smart controller is simply a before and after in the world of aquariums, I personally am infinitely grateful for making this hobby much more pleasant and enjoyable, in the blink of an eye you have a smart aquarium at home.

Fantastic company on the forefront of innovation. Customer service is exceptional. Communicate with them and they will communicate with you to improve the development of these emerging, life and time saving products.

Amazing product with lots of potential. Everything I've wanted it to do works. Outstanding customer service, also there's a very helpful group on Facebook!

felix smart has proven to be an invaluable peice of equipment for my 180 high tech planted aquarium. I bought felix as a sort of insurance to help protect my investment in the form of exotic aquarium plants and fish. I love that I can look at my tank from anywhere and feel confident if something is not working properly felix will alert me, and also take necessary steps without my knowledge to correct the issue. worth every penny! its also worth mentioning i have had questions along the way, and the customer service has been nothing less than top notch.

This product is amazing but the customer service is even better! Tom, a co-founder of Felix, is world class. He lives and breathes Felix Smart, which is evident in their daily advancements. It’s seems just about every day I am hearing about a new addition/release or what’s right around the corner and I love that! Felix is truly a product for its customers!

I’ve had the Felix Smart controller for a couple months now and it has cut the maintenance requirements that come with my tanks by more than half. There is truly power in timely information and I can’t wait to see what comes next! I know GH readings are on the horizon and I couldn’t be more excited!!

This product is worth every penny if you are a fish nut like myself!

I've been following Felix smart for awhile now. Watching so many reviews about it. Of course there has been some iffy reviews. But these reviews are around its first release and of course with any technology the are always flaws in the begging but from all the reviews ive seen its only gotten better better with time and always getting better than before i finally got one this week all i can say is wow so amazing I haven t even gotten everything on my end that i can do finished yet and im already so impressed. I love that the Felix Team is always working on the software and successfully improving it. Its great that the team wants to hear your feed back and your ideas on what you would like to see be implemented into the felix. The Felix like I said is amazing u can set it up to do so much with it, it makes life so much easier with care of my aquarium especially since I have a baby on the way. and i can control all that it can do from anywhere.....but let me tell one of the best parts about this products the Felix team/co-founders they dont just sell u a product and want to be done with u they will keep in contact with answer questions help with any issues give the best advice. They are about their customers, their people!. They want u to have the best experiance all the way around they aren't just all about getting the product sold and making the money and that says a whole lot right there. Thank u Felix team/ Co-founders keep being amazing. Also if you are to get a felix you get excepted to join the Felix community group on facebook and we are all here to help and support each other!!

Felix Smart definitely makes the hobby easier. I got it for my 15g tank and I worry less. Also, I love the camera makes feel immerse in my little reef ;)
Can’t wait to see what new innovations Felix Smart will come up with.